My hgh has been rattling around Canada post since you sent it on the 4th of Nov.
Your communication has been poor in my experience. I chased via email and tried creating a thread in your forum to make contact.
An admin from this forum even had to step in cause emails were going unanswered. Eventually got my tracking a couple weeks after ordering - too late though cause canada post sent the package back to you the day you gave me the tracking. If I had tracking I could have gone got the parcel.
Your Rep didnt respond when I asked him if he could reship me new hgh since it was heading back to you. But rep did share I would have to pay 50% to reship a new package if it went missing, even though you gave me tracking the day parcel was returned to you and an admin had to help me make contact with you.
Not sure who was replying to me cause there is never a name in the emails - I could be speaking to 5 different people. Maybe there is only one rep? Other lab I use, give rep names so you know you`re talking to same person.