There's been abundance of "we're not getting responses from bt" lately. I personally over see the email that is attached to this forum for bodytech (which I hope everyone knows is dr.btrep@protonmail.com) and I can say I have not received as many emails as there been posting of "no one is responding". Please if there is any issues on orders email us, also if you do not order through the rep (with the email provided) and go through the website us reps cannot get a tracking number for you, this is one of the perks of going through a rep. Also if you order through the website it will take more then a couple of business days to be delivered so please have patience. If the emt is accepted then the order has been sent out, again you'll need patience, but I highly recommend ordering through the rep with the prices listed in the forum. Sorry for any inconvenience.